Feedback on a question regarding ‘Omen of Ameliration’

hello，I would like to report an issue。

I opened 'Omen of Ameliration' in my backpack，but it never triggers after death。This has happened many times， which has made me feel very distressed during the upgrade process。My game account is [Removed by Support] I hope the official can improve and solve this problem，otherwise upgrading will be too difficult。

This question is very important to me！！