Atlas map bug

Atlas map bug. I can't clear the map because of this bug. It's already been 5 days and I've tried reinstalling the game, but nothing's changed

1. Failed to clear map

2. Failed to move to next area

3. Trapped in the fog

4. Fog clears when trying to reconnect

5. From number 1, start again

* There may be a mistranslation because it's a Google translation. I hope my problem is well communicated

I really want to solve this problem. I need your help

me too . 3 days no one yet fix bug

me too

3g help