POE 2 Customer Service

Hello!

I can't leave Olroth's territory and I killed the boss.

Dear reader,

I am having a problem with migrating on Path of Exile 2, my Dawn of the hunt League character to the Standard League, i am not able to but i really need to be able to do this. I would like to share my stash with my other character but i am not able to do it this way..

I would appreciate a swift approach, and give you a big thanks if you could help me out.

Best regards,

Menno.

They responded to me twice within a few hours. Was faster than I expected

What in the world is going on with poe2 like i have a pretty beefy computer and its so unplayable no matter what i change it lags and stutters horribly can someone please help

"

GhostKiwi#2371 เขียน:

I've been waiting 4 months for support to respond regarding my Supporter Pack purchase that included a t-shirt which has never been received despite multiple follow up emails to support. How else do we get in contact to address issues?

5months waiting for a reply around the same topic, let me know if you get something back. It’s really frustrating

"

pattw555#0071 เขียน:

I made a post in general this AM asking if anyone has gotten a single response from support since the launch of PoE2. No one has claimed to have gotten one in it yet.

My email to them is 2 weeks old with no response at this point. Others are claiming to have 40+ day old emails with no response yet.

I don't think I've ever seen a single person claiming they heard back from support in the forums so far

I'm not convinced they are answering any emails at this point quite frankly.

I heard from them 5 months after my ticket

and they didn't even understand the issue which was a pretty simple one.

I paid for stash tabs that other people had already gotten from poe1, which i also had in poe1 but didnt transfer over, so i asked for a refund on the tabs that shouldve already been available without my purchase.

they said the stash tab appear to be in function :lol:`


didn't bother answering cause the game is dead to me since 0.2 anyway the devs have the vision of a mule and it won't end well