Massive performance issues after recent patch [Ps5]// [possible solution]

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pandaman1012 เขียน:

I have jumped through every hoop I can think of on my side to resolve this issue. I have had improved results, however there is still a very noticeable issue with connectivity, stability, and load times. Many of these issues have been present to some degree and time, but few and far between, and being the forgotten few, we mostly learned how to get by on our own.

Deleted Game
Cleared Cache
Rebuilt Database
Cleared and restored licenses
Changed PS5's DNS ports to Cloudflare's
Tried various MTU amounts, all under 1500
Optimized modem, LAN connect @ 500mpbs up and 25mbps down
Re-downloaded the game

This has ALL been done atleast 3 times since 3.25.1 went live.

I seem to be having a better experience than many based on the constant issues spoken of in chat and here in the forums, but it is in stark contrast to how this game has played before. I am not able to play in a group. Any maps played with any kind of juiced mechanics, I can expect a crash 50% of the time. These soft crashes take you back to the login screen, not allowing any kind of report to be created through the crash report.

I was not expecting the game to break more than it did on leaguestart. As I have been enjoying the league, in good faith, I purchased some mtx. I can say with certainty that I am not alone in holding off on even considering any other purchases until this issue has been addressed. The treatment of console players (or lack there of) has not gone unnoticed by the community as a whole. Unfortunately this is a very bad look to any PoE newcomers, anyone considering PoE2, and especially to those dedicated historical players who CHOOSE to play and pay for mtx. Console players already knew we were thought of as 3rd class citizens, and though our voices are not heard, our dollars and pounds may be missed.

Bug report # 2386942765

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in good faith, I purchased some mtx

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Alexander_GGG เขียน:

Hi all.
Sorry about the late reply here.
During the 3.25.0 launch we encountered several shader related issues specifically on PS4 and last week's patch was supposed to address them.
Unfortunately the fix invalidated a lot of existing shaders which resulted in degraded performance for people that had a lot of old/invalidated shaders. This should not have been a big problem but at the same time our shader distribution servers encountered unforeseen difficulties which made the original issue worse. The issue was resolved several days ago.

If you do not encounter any severe shader issues like fully invisible maps, you should not need to clear the cache on your console. The more you play the more new shaders you’ll accumulate.

Sorry about the lack of communication during this period.

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Alexander_GGG เขียน:

Hi all.
Sorry about the late reply here.
During the 3.25.0 launch we encountered several shader related issues specifically on PS4 and last week's patch was supposed to address them.
Unfortunately the fix invalidated a lot of existing shaders which resulted in degraded performance for people that had a lot of old/invalidated shaders. This should not have been a big problem but at the same time our shader distribution servers encountered unforeseen difficulties which made the original issue worse. The issue was resolved several days ago.

If you do not encounter any severe shader issues like fully invisible maps, you should not need to clear the cache on your console. The more you play the more new shaders you’ll accumulate.

Sorry about the lack of communication during this period.

"

Alexander_GGG เขียน:

Hi all.
Sorry about the late reply here.
During the 3.25.0 launch we encountered several shader related issues specifically on PS4 and last week's patch was supposed to address them.
Unfortunately the fix invalidated a lot of existing shaders which resulted in degraded performance for people that had a lot of old/invalidated shaders. This should not have been a big problem but at the same time our shader distribution servers encountered unforeseen difficulties which made the original issue worse. The issue was resolved several days ago.

If you do not encounter any severe shader issues like fully invisible maps, you should not need to clear the cache on your console. The more you play the more new shaders you’ll accumulate.

Sorry about the lack of communication during this period.

"

Alexander_GGG เขียน:

Hi all.
Sorry about the late reply here.